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Have a Baking Question? Get in Touch

Have a question about one of our recipes, or just want to say hello? We'd love to hear from you! Sign up for our newsletter today and claim your welcome bonus and sign-up bonus, plus enjoy our sweets sign-up bonus, the latest sweets deals, and a dessert shopping bonus on baking ingredients — we usually reply within a few hours.

Email UsWe reply to every baking question within a few hours, every day of the week.
Call UsOur friendly team of home bakers is happy to help with recipe spins and any questions during business hours.
Visit UsStop by our kitchen to pick up fresh pastries, cakes and sweet treats in person.
Opening HoursMonday to Saturday, 9am – 7pm.
Good to Know

Frequently asked questions

Most of our cake and pastry recipes take under an hour from mixing bowl to oven, and we always list prep time, bake time, and cooling time clearly at the top, so you can plan your baking day without any surprises.

Absolutely — most recipes include easy substitution notes for common allergies and pantry swaps, and if you're ever unsure whether a swap will work, just drop a comment and we'll help before you start baking.

Yes! Every recipe comes with a free printable card you can download and keep in your recipe box — perfect for building your own homemade collection of cakes, pastries, and sweet treats.